Privacy Policy

Your privacy is fundamental to our sustainable design philosophy. Learn how we protect and respect your personal information.

Last Updated: December 2024

Introduction

Welcome to Warion Storm Nexora Architecture. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with our sustainable architecture practice.

By using our services or website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not access or use our services.

Information We Collect

Personal Information

Contact Information: Name, email address, phone number, mailing address
Project Information: Property details, project specifications, budget information, architectural preferences
Communication Records: Emails, phone call notes, meeting records, consultation notes

Technical Information

Website Usage: IP address, browser type, device information, pages visited, time spent on site
Cookies: We use cookies to enhance your browsing experience and analyze website traffic
Analytics Data: Usage patterns, popular content, user interactions with our sustainable design resources

How We Use Your Information

Service Delivery

Project Management: Planning, designing, and executing sustainable architecture projects
Consultation Services: Providing architectural advice, energy-efficiency recommendations, and green building solutions
Communication: Responding to inquiries, providing project updates, and maintaining client relationships

Business Operations

Marketing: Sending newsletters, project showcases, and sustainable design insights (with your consent)
Website Improvement: Analyzing usage patterns to enhance user experience and content relevance
Legal Compliance: Meeting regulatory requirements and professional architectural standards

Information Sharing and Disclosure

Third-Party Partners

Contractors and Consultants: Sharing project-specific information with structural engineers, sustainability consultants, and construction partners
Certification Bodies: Providing information to green building certification organizations (LEED, BREEAM, etc.)
Legal Authorities: When required by law, court order, or government regulations

Data Protection

Confidentiality Agreements: All third parties are bound by strict confidentiality agreements
Minimal Disclosure: We share only the information necessary for specific project requirements
Your Consent: We will always seek your explicit consent before sharing sensitive project information

Data Security

Security Measures

Encryption: All sensitive data is encrypted in transit and at rest
Access Controls: Strict access controls and authentication procedures for all team members
Regular Audits: Periodic security assessments and vulnerability testing
Secure Storage: Data stored on secure Canadian servers with backup and recovery systems

Data Retention

Project Files: Retained for 7 years after project completion as required by professional regulations
Marketing Data: Retained until you opt out or request deletion
Website Analytics: Anonymized data retained for 2 years for improvement purposes

Your Rights and Choices

Privacy Rights

Access: Request copies of your personal information we hold
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-out: Unsubscribe from marketing communications at any time

Cookie Management

Browser Settings: You can control cookie preferences through your browser settings
Essential Cookies: Some cookies are necessary for website functionality
Analytics Opt-out: You can opt out of Google Analytics tracking

Canadian Privacy Compliance

PIPEDA Compliance: We comply with the Personal Information Protection and Electronic Documents Act
Provincial Regulations: We adhere to Ontario privacy legislation and architectural professional standards
Cross-Border Transfers: Any international data transfers are conducted with appropriate safeguards
Breach Notification: We will notify you and relevant authorities of any data breaches as required by law

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Website Notice: Posting the updated policy on our website with a new "Last Updated" date
Email Notification: Sending notification to active clients and subscribers
Project Communication: Informing active project clients during regular communication

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Email: privacy@warionstormnexora.info

Phone: +1 (416) 555-0147

Address: 245 Queen Street West, Suite 800, Toronto, ON M5V 1Z4, Canada

Office Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

For Privacy Complaints:

If you believe we have not adequately addressed your privacy concerns, you may file a complaint with:

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376